LEGAL INFORMATION
Privacy Policy
How Counara OÜ collects, processes, and protects your personal data in accordance with the General Data Protection Regulation (GDPR).
Last Updated: June 2026
1. Data Controller
Counara OÜ, registered in Estonia (Registration Number: 17314623), acts as the Data Controller for any personal information collected through this website or during the course of our business engagements. You can reach us for any privacy-related inquiries at privacy@counara.com
2. Information We Collect
We only collect data that is strictly necessary to communicate with you and provide our services. This includes:
Direct Communication Data: Name, email address, company name, and any project details you voluntarily provide when sending an inquiry or scoping brief via email.
Administrative and Financial Data: Billing addresses, company registration details, and payment details required for invoicing and accounting purposes.
Technical Data: Standard internet log information (such as IP addresses, browser type, and page interactions) collected automatically when you visit our website, primarily used to ensure site functionality and security.
3. How We Use Your Data
Your personal data is processed lawfully, fairly, and transparently for the following purposes:
To respond to your project inquiries and provide written scopes of work.
To deliver the agreed-upon competitive intelligence, research, or auditing services.
To process payments and maintain legally required accounting and tax records in Estonia.
To manage and secure our website infrastructure.
4. Data Sharing and Third Parties
Counara OÜ does not sell, rent, or trade your personal data. We only share information with trusted third-party service providers necessary to operate our business (such as secure email hosting, invoicing software, and website hosting). These providers are legally obligated to protect your data and only process it in accordance with our instructions. We may also disclose data if required to do so by Estonian or applicable European law.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Project communications and scoping documents are kept for the duration of the business relationship. Financial records and invoices are retained for seven years as required by Estonian accounting regulations.
6. Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data:
Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete data.
Right to Erasure: You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
Right to Restrict Processing: You may ask us to limit how we use your data under specific circumstances.
To exercise any of these rights, please contact us at privacy@counara.com
We will respond to your request within 30 days.
7. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our operating practices or legal obligations. The most current version will always be posted on this page with the revised "Last Updated" date.
Legal Disclaimer: Counara OÜ provides research, analysis, and strategic interpretation based on open-source intelligence and publicly available information. Accessibility audit reports are advisory tools only and do not constitute legal compliance certification or guarantee against EAA, WCAG, ADA, or other accessibility-related enforcement actions or fines. CI and research reports are strategic orientation frameworks and do not constitute legal, financial, or investment advice.